Tag: Competent IT Provider

Blog Near Miss

5 Signs of a Competent IT Provider (And How to Spot the Red Flags)

Are you confident in your IT support? This post breaks down five essential qualities of a competent IT provider, inspired by the book *Near Miss*. Learn what separates a true strategic partner from a simple break-fix technician, covering security, documentation, business continuity, and more.

Blog Near Miss

Homelab vs. Help Desk: Why Your Tech-Savvy Employee Isn’t a Competent IT Provider

Your tech-savvy employee might be great with computers, but are they equipped to manage your business's security and continuity? This post breaks down why a hobbyist's mindset is a danger to your business and why a competent IT provider's strategic approach is essential for security, compliance, and growth.