The landscape for Managed Service Providers (MSPs) is evolving faster than ever. To succeed, leaders must move beyond reactive IT support and embrace a new model centered on strategy, security, and client partnership. I recently had the privilege of discussing this transformation and more as a guest on the “Decline Invite” podcast.

In this episode, “Rethinking MSPs, Strategy & Rural Leadership,” we dive into the core principles that separate thriving MSPs from the rest. It was a fantastic conversation about actionable IT leadership and building a resilient, forward-thinking business.

Key Topics for MSP and Business Leaders

This podcast is packed with valuable insights for anyone in the IT space or any business leader looking to turn their technology into a competitive advantage.

We focused on several key areas:

• The Future of Managed Service Providers: We explore why the old break-fix model is obsolete and how MSPs can become true strategic advisors for their clients, focusing on long-term goals and business security.
• Strategy Before Scale: Growth is important, but a solid IT strategy is what delivers real value. We discuss how to build a strategic framework that guides your services, from quoting and billing to team leadership.
• The Power of Rural Leadership: My career has shown me that innovation isn’t limited to big-city tech hubs. We talk about how community-focused values and rural leadership principles can be a significant advantage, fostering trust and sustainable growth.
• From Cost Center to Competitive Edge: For business owners, we cover how to stop seeing IT as just an expense. A proactive IT strategy can secure your operations, streamline processes, and empower your team to succeed.

Listen to the Episode

This conversation connects directly to the core themes I write about: building a Rewired MSP, developing a vCIO mindset, and avoiding the “Near Miss” IT failures that threaten businesses.

If you are passionate about the future of IT leadership and want to build a business with lasting impact, this episode provides a clear roadmap.

• Watch on YouTube: Rethinking MSPs, Strategy & Rural Leadership
• Listen on Spotify: Decline Invite Podcast Episode

After you listen, explore my books to get the detailed frameworks and guides for implementing these strategies in your own MSP or business.